Privacy Policy

1. Company Information

Item Details
Company Name

1. Company Information

Item Details
Company Name MiSoundofNature
Email support@MiSoundofNature.com

Important: The company address above is our registered business address. For return instructions, please contact us first at support@MiSoundofNature.com. Do not send returns to the company address without prior authorization.

2. Age Requirement

By using this Site, you confirm that you are at least 18 years of age (or the age of majority in your country of residence). If you are under 18, you may only use the Site under the supervision of a parent or legal guardian.

3. Use of Site – License Grant

Subject to this Agreement, MiSoundofNature.com grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site solely for the purpose of shopping for personal items. Any commercial use or use on behalf of a third party is prohibited without our prior written consent.

Prohibited activities include, but are not limited to:

  • Reproducing, distributing, displaying, selling, or leasing any content from the Site

  • Modifying, reverse-engineering, or creating derivative works from the Site

  • Using the Site for the benefit of another business

  • Uploading harmful code, viruses, worms, or Trojan horses

We reserve the right to refuse service, terminate accounts, and/or cancel orders at our discretion, including if we believe customer conduct violates applicable law or harms our interests.

4. User Content – Prohibited Conduct

You shall not upload, distribute, or otherwise publish through this Site any content that:

  • Violates or infringes any copyright, patent, trademark, trade secret, or other proprietary right

  • Is libelous, threatening, defamatory, obscene, indecent, or pornographic

  • Could give rise to civil or criminal liability under French or international law

  • Contains bugs, viruses, worms, or other harmful code

5. User Accounts and Passwords

If we assign you a password and account identification to access certain portions of the Site:

  • You are responsible for maintaining the confidentiality of your account credentials

  • Each time you use your password or identification, you will be deemed authorized to access and use the Site

  • MiSoundofNature.com has no obligation to investigate the source of any such access

  • You agree to notify us immediately of any unauthorized use of your account

6. Copyright and Intellectual Property

The entire content of this Site, including but not limited to text, graphics, logos, and code, is copyrighted as a collective work under applicable copyright laws and is the property of MiSoundofNature.com. The collective work includes works licensed to MiSoundofNature.com.

Permitted uses:

  • Electronically copy and print hard copy portions of the Site for the sole purpose of placing an order

  • Download or print portions of material from different areas of the Site for non-commercial use

Prohibited uses:

  • Reproduction, distribution, display, or transmission of Site content without prior written authorization

  • Changing or deleting any proprietary notices from materials downloaded from the Site

Copyright Year: All Rights Reserved.

7. Termination

In addition to any other legal remedies, MiSoundofNature.com may, without prior notice:

  • Immediately terminate this Agreement

  • Revoke any or all of your rights granted under this Agreement

  • Revoke all passwords and account identification issued to you

  • Deny your access to and use of the Site

Any termination shall not affect the respective rights and obligations (including payment obligations) arising before the date of termination.

8. Limitation of Liability

To the maximum extent permitted by applicable law, MiSoundofNature.com shall not be liable for any special, incidental, or consequential damages that result from:

  • The use of, or inability to use, the materials on this Site

  • The performance of the products purchased

Note for EU customers: Some jurisdictions do not allow the limitation of liability for incidental or consequential damages. In such jurisdictions, the above limitation may not apply to you. Nothing in this Agreement affects your statutory rights as a consumer.

9. Links to Third-Party Sites

MiSoundofNature.com may link to sites operated by third parties for your convenience. Even if a third party is affiliated with us, we have no control over these linked sites, which have separate privacy and data collection practices. You access them at your own risk. We welcome feedback on any broken or inappropriate links.

10. Pricing and Currency

Default currency: All products are priced in United States Dollars (USD).

Currency conversion: Prices displayed in other currencies are converted from USD according to current conversion rates. Due to fluctuating currency values:

  • Prices displayed on promotional banners, category pages, and other areas (excluding individual product pages) may not reflect the most current conversion

  • The price displayed on an individual product page (regardless of currency denomination) is the current price you are liable to pay, excluding shipping

11. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product availability

  • Pricing errors

  • Suspected fraudulent activity

  • Violation of these Terms and Conditions

If we cancel an order after payment has been processed, we will issue a full refund.

12. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law principles.

Dispute Resolution:

  • If you have a complaint, please contact us first at support@MiSoundofNature.com

  • We will attempt to resolve any dispute informally within 30 days

  • If informal resolution fails, disputes shall be resolved exclusively through the courts of Levallois-Perret, France

For EU customers: The European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

13. Changes to Terms and Conditions

MiSoundofNature.com reserves the right to change this Site and these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of the Site after any changes constitutes your acceptance of the modified terms.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📧 Email: support@MiSoundofNature.com
📞 WhatsApp / TEL: +86 13905045759
Email support@MiSoundofNature.com

For the purposes of applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the data controller is Nimo Harmony Sarl.

2. Definitions



Term Definition
Personal Data Any information relating to an identified or identifiable natural person
Processing Any operation performed on personal data (collection, storage, use, etc.)
Data Subject The individual to whom the personal data relates
Third Party Any entity other than the data subject and data controller

3. Collection of Personal Data

We collect personal information that you voluntarily provide to us when you:

  • Register for an account

  • Place an order

  • Subscribe to our newsletter

  • Contact customer service

  • Browse or interact with our Site

Types of personal data we may collect:



Category Examples
Identity Data Name, gender, date of birth
Contact Data Email address, phone number, billing and shipping addresses
Account Data Username, password, account settings
Transaction Data Order details, payment information, purchase history
Technical Data IP address, device information, browser type, fingerprint data
Preference Data Language preference, merchandise category preferences, wishlist

Payment Information: Credit card details are processed by our payment partners (PayPal, Shopify Payments). We do not store full credit card numbers on our servers.

4. Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases:



Processing Purpose Legal Basis
Order fulfillment and delivery Contract performance
Payment processing Contract performance
Customer service Contract performance / Legitimate interest
Marketing communications Consent
Site analytics and improvement Legitimate interest
Fraud prevention Legal obligation / Legitimate interest

5. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To create and manage your account on MiSoundofNature.com

  • To complete transactions and process payments

  • To communicate with you about order status, delivery issues, and customer service

  • To send marketing communications (only if you have opted in)

  • To personalize your experience and recommend products based on your preferences

  • To improve our services and respond to requests or complaints

  • To process exchanges or product returns

  • To prevent fraud and enhance security

6. Communication with You

Transactional Communications (Required)

We may send you service-related notifications that are necessary for your order:

  • Order confirmation email

  • Payment confirmation email

  • Shipping confirmation with tracking information

  • Address change confirmation

  • Delivery delay notifications

Note: These communications are closely related to your order. You cannot unsubscribe from transactional emails, as they are necessary to fulfill your purchase.

Marketing Communications (Optional)

If you opt in during registration or at checkout, we may send you:

  • New product announcements

  • Promotional offers

  • Newsletters and updates

You can unsubscribe at any time:

  • Click the "unsubscribe" link at the bottom of any marketing email

  • Email support@MiSoundofNature.com to request removal from marketing lists

7. Cookies and Tracking Technologies

What are Cookies?

Cookies are small text files stored on your computer or mobile device when you visit our website. We use cookies to enhance and simplify your visit.

Types of Cookies We Use



Cookie Type Duration Purpose
Session Cookies Temporary (deleted when browser closes) Check if you are logged in
Persistent Cookies Up to 24 months Store shipping country, shopping cart contents (if not logged in)

Third-Party Cookies

We use third-party cookies for analytics and advertising:

  • Google Analytics – To collect aggregated statistics about site usage

  • Advertising partners – To measure the effectiveness of promotional campaigns

Some of these cookies may track your behavior across multiple websites for advertising purposes.

Managing Cookies

You can control cookies through your browser settings:

  • Delete existing cookies

  • Disable future cookies

  • Receive notifications when new cookies are sent

Please note: If you disable cookies, some Site features may not function properly, including:

  • Faster navigation

  • Shopping cart persistence

  • Login status recognition

  • Personalized recommendations

Web Beacons

Web beacons (tiny graphics with unique identifiers) are used to count visitors who have viewed certain pages and to measure campaign effectiveness. Unlike cookies, web beacons are embedded invisibly on web pages.

8. Children's Privacy

Age restriction: You must be at least 16 years old to use MiSoundofNature.com. If you are under 16, you may only use the Site with the consent and supervision of a parent or legal guardian.

Children under 13: We do not knowingly collect, use, or transfer personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13, we will delete it immediately.

Reporting: If you believe a child under 13 has registered on our Site, please contact us at support@MiSoundofNature.com.

9. Data Sharing with Third Parties

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with trusted third-party partners to perform specific functions on our behalf.

Categories of Third Parties



Partner Type Purpose Data Shared
Shipping Carriers (DHL, UPS, FedEx, EMS, USPS) Order delivery Name, shipping address, email, phone number
Payment Processors (PayPal, Shopify Payments) Payment processing Credit card details, billing address
Fraud Prevention Services Fraud detection and prevention Transaction and device information
Analytics Providers (Google Analytics) Site usage analysis Aggregated, non-identifiable data
Email Service Providers Marketing communications Email address, name

Data Processing Agreements

We sign strict confidentiality agreements with all third-party service providers. Data transmitted is encrypted using industry-standard methods.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or part of our business, personal data may be transferred to the relevant third party. You will be notified of any such change.

10. International Data Transfers

As we operate globally, your personal data may be transferred to and processed in countries outside your country of residence, including China and the United States.

  • For transfers from the EU to non-EU countries, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission

  • We ensure that adequate safeguards are in place to protect your data

11. Data Security

Security Measures We Take

We implement physical, electronic, and administrative safeguards to protect your personal information:

  • SSL Encryption: All financial transactions are encrypted using Secure Sockets Layer (SSL) technology

  • Access Control: Only employees who need access to perform specific jobs are granted access

  • Physical Security: Our servers are kept in secure facilities with locked cages and electronic firewalls

  • Confidentiality Agreements: All employees sign confidentiality agreements

Your Responsibilities

You are responsible for maintaining the security and confidentiality of your MiSoundofNature.com account password. We recommend using a strong, unique password.

Limitations

While we use industry-standard precautions, no data transmission over the Internet can be guaranteed 100% secure. You transmit information to us at your own risk. We will do our best to protect your data but cannot ensure or warrant the security of any information you transmit to us.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by applicable law.

12. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:



Data Type Retention Period
Account information Until account deletion request
Order history 5–7 years (for tax and legal purposes)
Marketing preferences Until you unsubscribe
Customer service records 2 years after last interaction
Cookies data Up to 24 months

After the retention period, your data will be securely deleted or anonymized.

13. Your Rights (GDPR – EU Residents)

If you are located in the European Economic Area (EEA) , you have the following rights under the GDPR:



Right Description
Right to Access Request a copy of the personal data we hold about you
Right to Rectification Correct inaccurate or incomplete data
Right to Erasure (Right to be Forgotten) Request deletion of your data
Right to Restriction Limit how we use your data
Right to Data Portability Receive your data in a structured, machine-readable format
Right to Object Object to processing based on legitimate interests or direct marketing
Right to Withdraw Consent Withdraw consent at any time (does not affect previous processing)
Right to Lodge a Complaint Complain to your local supervisory authority

To exercise any of these rights: Contact us at support@MiSoundofNature.com. We will respond within 30 days.

14. Your Rights (CCPA – California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):



Right Description
Right to Know Request disclosure of categories and specific pieces of personal data collected
Right to Delete Request deletion of personal data
Right to Opt-Out Opt-out of the sale of personal data (we do not sell personal data)
Right to Non-Discrimination No discrimination for exercising your rights

To exercise your CCPA rights: Contact us at support@MiSoundofNature.com. We will respond within 45 days.

15. Deleting Your Account

If you wish to delete all your data from MiSoundofNature.com:

  1. Contact our customer service at support@MiSoundofNature.com

  2. Request account deletion

  3. We will reply within 48 hours

  4. Your information will be completely deleted from our servers, subject to legal retention requirements

Please note: After deletion, you will no longer receive order confirmations or have access to order history.

16. Data Processing (Your Consent)

By using MiSoundofNature.com, you explicitly agree that we may process your personal data for the purposes described in this Privacy Policy, including but not limited to:

  • Collecting, recording, organizing, storing, and adapting your data

  • Retrieving, consulting, and using your data

  • Disclosing, disseminating, or otherwise making available your data (as described in Section 9)

  • Arranging, combining, limiting, deleting, or destroying your data

These operations may be performed using automated or manual means.

17. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page, with the "Last Updated" date revised accordingly.

We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the modified terms.

18. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

📧 Email: support@MiSoundofNature.com
📞 WhatsApp / TEL: +86 13905045759
📧 Data Protection Officer (DPO): [可填写相同邮箱]

For EU residents: You have the right to lodge a complaint with your local supervisory authority. Contact details for EU data protection authorities can be found at https://edpb.europa.eu/about-edpb/about-edpb/members_en.